01Introduction
My Kanakku ("we", "us", "our") is a business billing, invoicing, and accounting application that helps business owners manage sales, purchases, parties, inventory, expenses, and payments. This Privacy Policy describes how we collect, use, store, and protect information when you use the My Kanakku mobile app or web application (together, the "App").
By creating an account or using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.
02Information we collect
Account & identity information
- Mobile number - used as your primary login credential and to send OTP (one-time password) verification codes.
- Name - collected at first-time registration.
- Email address - optional, if you choose to add one to your profile.
Business & company information
- Business or company name, GSTIN, business address, and contact phone numbers you add for each company profile you create.
- Business type and category, if provided.
- Company logo or letterhead assets, if uploaded.
Financial & transactional data you enter
To provide the App's core functionality, we store the business records you create and manage inside the App, including:
- Sale invoices, sale orders, sale returns, estimates, and delivery challans
- Purchase bills, purchase orders, and purchase returns
- Party (customer/vendor) details, addresses, and transaction history
- Item, inventory, stock, and pricing records
- Expense categories and expense entries
- Bank account details you add for record-keeping, cash-in-hand adjustments, cheque and payment-in/payment-out records
Team & access information
- Details of company members you invite (mobile number, assigned role, and permissions) if you use multi-user/staff access.
- User activity logs related to actions taken within a company account, for accountability and audit purposes.
Device & usage data
- Log data such as IP address, device type, operating system, app version, and timestamps of activity.
- Basic diagnostic and crash information used to keep the App stable and secure.
03How we use information
- To provide the service - creating your account, authenticating logins via OTP, and enabling core features like invoicing, inventory, expenses, and reporting.
- To maintain your business records - storing and displaying the data you enter so it's available across your devices and sessions.
- To communicate with you - sending OTP codes, service updates, and responses to support requests.
- To secure your account - detecting suspicious activity, preventing unauthorized access, and enforcing role-based permissions within a company.
- To improve the App - understanding usage patterns and fixing bugs, using aggregated or anonymized data where possible.
- To meet legal obligations - such as retaining financial records where required under applicable law.
We do not sell your personal or business data, and we do not use your financial or transaction records for advertising purposes.
04OTP & SMS communication
My Kanakku uses your mobile number to send a one-time password (OTP) for login verification. OTPs are valid for a short period (typically 5 minutes) and are never to be shared with anyone, including anyone claiming to represent My Kanakku.
To deliver OTPs, we work with a third-party SMS gateway provider under DLT (Distributed Ledger Technology) registration as required by Indian telecom regulations. Your mobile number and the OTP message are shared with this provider solely to complete SMS delivery - they are not used by the provider for any other purpose under our agreement with them.
06Storage & security
- Your data is stored on secured servers with access restricted to authorized personnel only.
- Passwords and OTPs are never stored in plain, reversible form beyond what is operationally necessary, and OTPs are cleared after verification or expiry.
- Access within a company account is controlled by role-based permissions (owner, admin, staff), so team members only see what they're authorized to.
- We use industry-standard measures such as encrypted connections (HTTPS) to protect data in transit.
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
07Data retention
We retain your account and business data for as long as your account is active, so you can continue accessing your invoices, reports, and records. If you delete your account:
- Your account is deactivated and marked as deleted, and you will no longer be able to log in with that mobile number.
- Your data may be retained for a limited period thereafter, where required for legal, accounting, tax, or dispute-resolution purposes, after which it is permanently removed in line with our internal retention schedule.
- Business and financial records may be retained longer where applicable law (e.g. GST or income tax record-keeping requirements) requires it, even after account deletion.
08Your rights & choices
- Access & correction - you can view and update your profile, business, and company details directly within the App at any time.
- Account deletion - you can request deletion of your account. Once deleted, your account cannot be used to log in again with the same mobile number.
- Team member removal - company owners/admins can remove a team member's access at any time, which revokes their permissions to that company's data.
- Communication preferences - OTP messages are required for login and cannot be opted out of while using the App, since they are essential to account security.
To exercise any of these rights, contact us using the details in the "Contact us" section below.
09Children's privacy
My Kanakku is a business tool intended for use by adults operating or working within a business. It is not directed at, and we do not knowingly collect information from, children under the age of 18. If we learn that we have inadvertently collected information from a child, we will take steps to delete it.
10Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you within the App. Continued use of the App after changes take effect constitutes acceptance of the updated policy.
11Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:
- Company: Buildours Innovation,
- Email: info@buildours.in